We are looking for a customer-oriented customer service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.

Here’s the to-do list:

  • You are responsible for incoming client e-mails (sometimes calls);
  • Identify customers’ needs and build sustainable relationships;
  • Provide accurate and valid information by using the right methods/tools;
  • Handle complaints, provide appropriate solutions within the time limits.

You are the person we’re looking for if you have:

  • Strong written and verbal communication skills and fluency in English and Estonian;
  • Strong wish to do support/customer work (you don’t have to have previous experience in support work, but it’s an advantage);
  • A positive attitude and the ability to communicate with any type of character;
  • The ability to pay attention to details and prioritize your tasks.

What we offer to the right candidate:

  • A friendly and youthful team;
  • Modern and comfortable working environment in Tallinn (games room with table football. ping-pong, drinks, snacks etc. – See our office HERE);
  • Flexible working time and place, no corporate BS;
  • Company benefits (sports and phone compensation, team events, etc.);
  • Good salary that is connected to your qualification and participation in share option pool;
  • Oppurtunity to work in the most family and employee friendly company of 2016 in Estonia.

 

  • Deadline for applying:  5th of April 2018
  • Location: Estonia, Lõõtsa 8 (Ülemiste City)
  • Languages required: English, Estonian

If this job is for you, send your CV and cover letter in English or in Estonian to our HR Manager Sigrid Mõisavald at sigrid.moisavald@insly.com.