5 strategies to enhance claims handling for better customer service and efficiency
For MGAs and insurance companies, claims handling is the costliest aspect of the insurance lifecycle, accounting for around 75% of total costs in motor and about 55% in home cover, according to the Financial Conduct Authority. Yet, it has also been one of the slowest areas to digitise and automate. As of last year, only […]
Insly launches an agile, scalable claims management tool
Insly, the no/low-code software provider, has launched a claims management tool as part of its modular product suite, following high demand from customers. The claims product can be used either stand-alone, integrated into a legacy system, or alongside other Insly modules, which span the entire insurance value chain. Research shows that claims management is still […]
How to Reach Cost-Efficiency Through Claims Handling Software – Webinar
Claims settlements make up the lion’s share of an insurer’s costs. Every day in the UK, over £44 million is paid out to insurance customers for private property and motor insurance claims alone – a staggering sum of money. Therefore, insurance companies and MGAs must manage these outgoings properly. That is to say, firms need […]
Reduce claims leakage with insurance document automation
No matter how much work an insurance business puts into acquiring clients and streamlining underwriting or sales, the customer claims experience will always be the most pivotal factor in bolstering your brand’s reputation. From an MGA and insurance company perspective, claims costs make up the largest share of an insurer’s outgoings and influence their risk […]
The Benefits of Claims Processing Automation
Efficient claims management is the cornerstone of a successful insurance brand. As your claims department is the most common touch point for customers, all processes involved in the claims journey should be simple and streamlined. That means everything from submitting an initial claim to getting a final settlement should be completed as soon as possible, […]
What Tools to Use for Efficient Claims Management
Claims management is an essential and integral part of the insurance workflow. Though, when it comes to development, claims handling and claims management are often not a priority for Insurers, MGAs, and TPAs compared to sales, underwriting, or financial processes. Legacy systems also fall short of expectations towards out-of-box solutions and quick roll-out. For agile […]
We’re launching a new claims management tool. Here’s what this means for you.
Sometimes, the next step in your journey is impossible to ignore. After speaking to so many of our users about what more you need from your insurance software, one issue came up again and again: claims management. You asked, we listened. From May 2022, you’ll be able to access Insly Claims – a purpose-built tool, […]