{"id":17540,"date":"2024-03-26T11:14:11","date_gmt":"2024-03-26T08:14:11","guid":{"rendered":"https:\/\/insly.com\/?p=17540"},"modified":"2024-03-26T11:14:11","modified_gmt":"2024-03-26T08:14:11","slug":"australian-underwriting-agencies-market-outlook","status":"publish","type":"post","link":"https:\/\/insly.com\/en\/blog\/australian-underwriting-agencies-market-outlook\/","title":{"rendered":"Australian Underwriting Agencies: Market Outlook"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><p style=\"text-align: justify;\"><span style=\"color: #333333;\"><i><span style=\"font-weight: 400;\">Australian underwriting agencies \u2013 like MGAs in the UK &#8211; have complex operational, accounting, and reporting needs, which are distinct from brokers and insurers. They need a technology platform with the flexibility, functionality, and data capacity to enable profitability and growth.\u00a0<\/span><\/i><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333333;\"><span style=\"font-weight: 400;\">Underwriting agencies play a critical role in the Australian insurance market, enabling customers to find more tailored cover while giving insurers a valuable route to specialist markets. In fact, <\/span><a style=\"color: #333333;\" href=\"https:\/\/www.insurancebusinessmag.com\/au\/best-insurance\/brokers-on-underwriting-agencies-2022-428608.aspx\"><span style=\"font-weight: 400;\">data from Insurance Business<\/span><\/a><span style=\"font-weight: 400;\"> found that 72% of Australian brokers now have up to 50% of their books underwritten by underwriting agencies.\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; color: #333333;\">Yet, as Insly\u2019s sales team discovered on their recent trip to Australia, despite the rapid growth of the sector, underwriting agencies are operating with technology that lacks the functionality and customisation they need.\u00a0\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333333;\"><span style=\"font-weight: 400;\">Many underwriting agencies still rely on broker management systems (BMS) to handle their mid to back-office processes, which are a poor fit for their more specialist underwriting and reporting requirements<\/span><i><span style=\"font-weight: 400;\">,<\/span><\/i><span style=\"font-weight: 400;\"> including building, and writing specialist products. Meanwhile, newer technology players frequently struggle with their unique taxation and reporting needs.\u00a0\u00a0<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; color: #333333;\">As the market matures and competition heats up, this mismatch is holding back underwriting agencies\u2019 efficiency and ability to optimise the customer experience. Both these issues are ultimately hitting the bottom line and their ability to scale up operations.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; color: #333333;\">It\u2019s time for underwriting agencies to bite the bullet and invest in technology that meets their current needs, has the flexibility to scale with them, and will enable them to maximise emerging technologies in the years to come.\u00a0\u00a0\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><span style=\"font-size: 14pt; color: #333333;\"><b>Building data foundations\u00a0<\/b><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; color: #333333;\">Underwriting agencies have several unique characteristics, which mean that they need a customised technology platform.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #333333;\"><b>Building specialist products:<\/b><span style=\"font-weight: 400;\"> Underwriting agencies differentiate themselves by serving specialist markets and building products quickly in response to customer trends. To do this effectively, they need technology with flexible data capabilities to capture, process, and store all the facets of these specialist risks. Off-the-shelf broker management systems simply don\u2019t have this capability.\u00a0<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #333333;\"><b>Finance and accounting:<\/b><span style=\"font-weight: 400;\"> Underwriting agencies also have unique accounting needs and are governed by complex tax schemes and rigorous reporting requirements from their capacity providers, regulators, and stakeholders. Most BMSs lack the ledger technology to carry out these processes in the most efficient way and enable comprehensive reporting.\u00a0<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #333333;\"><b>Compliance and regulation<\/b><span style=\"font-weight: 400;\">: The insurance industry is heavily regulated, and underwriting agencies must adhere to various compliance requirements. Most BMSs can\u2019t be tailored to ensure compliance with industry regulations and standards, leading to more manual work for employees, while reducing the risk of non-compliance and potential penalties.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #333333;\"><b>Integration with partner systems:<\/b><span style=\"font-weight: 400;\"> Underwriting agencies work closely with carriers, reinsurers, brokers, and other partners, requiring seamless integration with their systems and processes. A standard BMS is unlikely to facilitate these integrations easily, whereas a dedicated platform would enable smoother collaboration and communication between different parties in the insurance value chain.<\/span><\/span><\/li>\n<\/ul>\n<h4 style=\"text-align: justify;\"><span style=\"color: #333333; font-size: 14pt;\"><b>Is it worth the investment?\u00a0<\/b><\/span><\/h4>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; color: #333333;\">Cost is always an important consideration, and investing in a more sophisticated solution naturally comes at a price. However, rather than focusing on short-term costs, underwriting agencies should look at the long-term return on investment (ROI). Relying on legacy and inefficient IT is hindering their ability to innovate, maximise profitability, and grow, whereas the right technology would reduce overall outgoings through streamlining processes, cutting operational costs, and reducing time-consuming manual tasks, such as collecting customer data, risk surveys, and reporting.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; color: #333333;\">Platforms such as Insly are ideal for underwriting agencies, designed around how they work, and with a no-code approach that is fully customisable to product type and business demands, but also straightforward to implement, without any lengthy development time. With our system, an underwriting agency can handle around double the gross written premium (GWP) as with their current system; not only significantly boosting profitability, but also giving them the bandwidth and the data foundations to take their business to the next level. For most companies, the annual cost of a no-code platform would be equivalent to a full-time employee, yet the ROI would far exceed that, within as little as a few months.\u00a0<\/span><\/p>\n<h4 style=\"text-align: justify;\"><span style=\"color: #333333; font-size: 14pt;\"><b>Insly expands \u2018down under\u2019.<\/b><\/span><\/h4>\n<p style=\"text-align: justify;\"><span style=\"color: #333333;\"><i><span style=\"font-weight: 400;\">Insly is on a mission to give Australia\u2019s underwriting agencies greater flexibility and scalability through no-code software. Our platform has been developed to make automating and streamlining insurance processes as fast and straightforward as possible, while also customising to a company\u2019s specific needs. Taking a modular approach, the platform covers the entire insurance lifecycle from quote and bind, through to policy administration, claims, and finance and accounting. Meanwhile, its open APIs mean it integrates seamlessly with existing software and systems and provides the ideal foundations for collecting and leveraging data to drive more tailored products, happier customers, and business growth.\u00a0<\/span><\/i><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333333;\"><i><span style=\"font-weight: 400;\">To find out more about how Insly can help your underwriting agency to digitise, book a demo now.\u00a0<\/span><\/i><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #333333;\"><span data-contrast=\"auto\"><span style=\"color: #000000;\"><a class=\"btn light-green-border medium radius animated animation-delay-1 book-a-demo, popmake-10953\" href=\"#\">Book a demo<\/a><\/span><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Australian underwriting agencies \u2013 like MGAs in the UK &#8211; have complex operational, accounting, and reporting needs, which are distinct from brokers and insurers. They need a technology platform with the flexibility, functionality, and data capacity to enable profitability and growth.\u00a0 Underwriting agencies play a critical role in the Australian insurance market, enabling customers to [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":17562,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[39,78],"tags":[26,79],"class_list":["post-17540","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insurance-innovation","category-mga","tag-insurance-innovation","tag-mga"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Australian Underwriting Agencies: Market Outlook<\/title>\n<meta name=\"description\" content=\"Underwriting agencies are transforming the Australian insurance market. 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