{"id":3929,"date":"2018-01-16T10:31:16","date_gmt":"2018-01-16T08:31:16","guid":{"rendered":"https:\/\/insly.com\/?p=3929\/"},"modified":"2023-08-18T13:32:45","modified_gmt":"2023-08-18T10:32:45","slug":"customer-story-ptarmigans-new-insurance-trading-platform-launched","status":"publish","type":"post","link":"https:\/\/insly.com\/en\/blog\/customer-story-ptarmigans-new-insurance-trading-platform-launched\/","title":{"rendered":"Customer Story: Ptarmigan\u2019s new insurance trading platform launched"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><p><b>Ptarmigan Underwriting Agency is upping its game by having launched an innovative cloud-based trading platform. The system is essentially a standard Insly platform, augmented with Ptarmigan-specific modules and functionalities. It handles underwriting, sales and general administration for Ptarmigan\u2019s cyber insurance product.<\/b><br \/>\n<span style=\"font-weight: 400;\">Ptarmigan Underwriting Agency is a trading name of Lucas Fettes &amp; Partners Limited, a Lloyd\u2019s broker. Incepted in 2011, Ptarmigan\u2019s focus has been on two specialist lines of business \u2013 cyber insurance and insurance for financial institutions. Such specialization enables them to provide the best possible covers in these two distinct areas. Ptarmigan\u2019s capacity providers include selected Lloyd\u2019s syndicates and the International Insurance Company of Hannover SE.<\/span><br \/>\n<span style=\"font-weight: 400;\">\u201cImplement or switching IT systems is always a long process and a decision should not to be taken lightly, as it is costly and has a direct impact on your business,\u201d comments Kevin Kettrick, the Cyber Underwriter at Ptarmigan. \u201cWe chose to work with Insly because we wanted to a have a cloud solution that is tailored to our specific business processes and functional requirements.\u201d<\/span><\/p>\n<h1><span style=\"font-weight: 400;\">The solution<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">Ptarmigan distributes its cyber product across several countries, through partnering brokers. This adds a layer of additional complexity since different countries require different documentation, endorsements, and taxes. \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><br \/>\n<span style=\"font-weight: 400;\">To adjust the Insly core platform to accommodate Ptarmigan\u2019s geographical scope, processes and products, a number of specific feature sets were configured and developed in Insly:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Semi-automatic premium calculator with the possibility for the underwriter to override default rating, and implement tariff changes and discounts<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Premium matrice with comparative, limit-based premiums<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Underwriting and rating rule-set<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Dynamic endorsement database and rule-set<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Support for multiple taxes and tax schemes across regions<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Dynamic document generation, with support for several countries<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Lloyds standard premium bordereau implementation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Co-insurance based risk splitting between different binders and carriers<\/span><\/li>\n<\/ul>\n<h1><span style=\"font-weight: 400;\">Lessons learned<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">The system setup time went as planned, however, the testing phase time was underestimated as it proved to be more complex than initially assumed. The main focus was to make sure the system correctly produced documents and that the quoting and policy schedule generation worked as intended.<\/span><br \/>\n<span style=\"font-weight: 400;\">Top 3.5 learning points to consider when making the decision of IT system change \/ implementation:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Commit your time. Face to face meetings with the IT company is still the best option.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Keep up the tempo. The longer the development \/ implementation project runs, the more costly it ends up for everyone involved.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Think utopia but build business critical. It does not make sense to automate the 1% of deals that can easily be handled manually.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">3.5<\/span> <span style=\"font-weight: 400;\">Do your testing! Implementation of complex business processes needs careful testing both from the technical and business perspectives. <\/span><\/p>\n<h1><span style=\"font-weight: 400;\">Next steps<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">While adding more products to the platform or building a customer portal for clients\u2019 direct access to their information and documents have been discussed, the main scope is currently just to capitalize on the system that is already built and in full swing.<\/span><\/p>\n<p style=\"text-align: center;\"><a class=\"btn light-green-border medium radius animated animation-delay-1 book-a-demo bounceIn\" href=\"#\">Book a demo<\/a><\/p>\n<p><strong>READ ALSO:<\/strong><\/p>\n<p class=\"single-post_title\"><a href=\"https:\/\/insly.com\/blog\/customer-success-story-warranty-insurance-have-launched-an-innovative-b2c-insurance-product-for-a-leading-electronics-retailers-dealers-and-manufactures-based-on-an-insly-solution\/\">Customer Story: Warranty Insurance launched an innovative B2C insurance product for a leading electronics retailer<\/a><\/p>\n<p class=\"single-post_title\"><a href=\"https:\/\/insly.com\/blog\/how-mgas-are-positioned-to-innovate-in-the-insurance-market\/\">How MGAs are positioned to innovate in the insurance market?<\/a><\/p>\n<p class=\"single-post_title\"><a href=\"https:\/\/insly.com\/blog\/your-startup-wants-to-sell-insurance-as-an-agency-or-mga\/\">Your Startup Wants to Sell Insurance as an Agency or a MGA?<\/a><\/p>\n<p class=\"single-post_title\"><a href=\"https:\/\/insly.com\/blog\/customer-story-cactus-launched\/\">Customer Story: Cactus launched an online trading platform for commercial combined and contract works insurance covers<\/a><\/p>\n<p class=\"single-post_title\">\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ptarmigan Underwriting Agency is upping its game by having launched an innovative cloud-based trading platform. The system is essentially a standard Insly platform, augmented with Ptarmigan-specific modules and functionalities. It handles underwriting, sales and general administration for Ptarmigan\u2019s cyber insurance product. Ptarmigan Underwriting Agency is a trading name of Lucas Fettes &amp; Partners Limited, a [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":4126,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[348],"tags":[127,128,193,231,69,232,216,75,133,27,79,80,85,89],"class_list":["post-3929","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-archived","tag-case-study","tag-customer-success-story","tag-insurance","tag-insurance-agency-in-singapore","tag-insurance-broker-software","tag-insurance-singapore","tag-insurance-software-for-brokers","tag-insurance-software-for-mgas","tag-insurance-technology","tag-insurtech","tag-mga","tag-mga-broker","tag-mga-insurance","tag-mga-managing-general-agent"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Story: Ptarmigan\u2019s new insurance trading platform launched - 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