MGAs
Insurer
Broker
How to build an industry-leading claims management process
New downloadable guide from Insly demystifies insurance claims automation and optimisation for MGAs and insurance companies. The claims management process is when an insurance company or MGA fulfills its promise to customers. An ability to manage claims quickly and satisfactorily boosts your brand’s reputation, increasing customer loyalty, driving positive feedback, and ultimately going full circle […]
5 strategies to enhance claims handling for better customer service and efficiency
For MGAs and insurance companies, claims handling is the costliest aspect of the insurance lifecycle, accounting for around 75% of total costs in motor and about 55% in home cover, according to the Financial Conduct Authority. Yet, it has also been one of the slowest areas to digitise and automate. As of last year, only […]
How Do Manual vs Automated Claims Handling Processes Compare?
The claims handling process is one of insurers’ most important procedures. It’s often the first time that customers get in touch with their insurer directly, so having an efficient system to manage claims is vital. Otherwise, customers can feel let down from slow procedures and a lack of support, damaging your chances of policy renewal. […]
How to Reach Cost-Efficiency Through Claims Handling Software – Webinar
Claims settlements make up the lion’s share of an insurer’s costs. Every day in the UK, over £44 million is paid out to insurance customers for private property and motor insurance claims alone – a staggering sum of money. Therefore, insurance companies and MGAs must manage these outgoings properly. That is to say, firms need […]
