MGAs
Insurer
Broker
5 strategies to enhance claims handling for better customer service and efficiency
For MGAs and insurance companies, claims handling is the costliest aspect of the insurance lifecycle, accounting for around 75% of total costs in motor and about 55% in home cover, according to the Financial Conduct Authority. Yet, it has also been one of the slowest areas to digitise and automate. As of last year, only […]
The Benefits of Claims Processing Automation
Efficient claims management is the cornerstone of a successful insurance brand. As your claims department is the most common touch point for customers, all processes involved in the claims journey should be simple and streamlined. That means everything from submitting an initial claim to getting a final settlement should be completed as soon as possible, […]
